Help
Support
We’re here to help agencies and venues get CleverBooking connected and running smoothly.
Contact
Email support@cleveros.co.uk and include your venue or HighLevel location name where possible.
We aim to respond within one working day (UK business hours).
Common topics
- HighLevel connection — installing the app, OAuth authorisation, reconnecting a location.
- Diary and bookings — capacity, booking types, hours and public booking links.
- Contact sync — customers appearing in HighLevel after a booking, with booking activity on the contact Notes timeline and as internal comments in Conversations.
- Access — invitations, passwords and team permissions.
Before you write
- Confirm you’re signed in to the correct CleverBooking tenant.
- For sync issues, check Settings → HighLevel connection for status or last error.
- Contact sync needs a running queue worker on the CleverBooking server.
Product status
CleverBooking is the specialist booking product from CleverOS. HighLevel remains your CRM; CleverBooking remains the source of truth for bookings.
Last updated 20 September 2026.